Privacy & Policies
Your trust is our priority. Learn how we protect your data and ensure transparency in all our operations.
How We Protect Your Privacy
At Shreestuti Exports, we are committed to protecting your personal information and ensuring transparency in our data practices.
Information We Collect
We collect information that helps us provide better services and maintain our business relationship with you.
Personal Information
- Full name and contact details
- Email address and phone number
- Shipping and billing addresses
- Company information for B2B clients
Technical Information
- IP address and browser type
- Device information and OS version
- Website usage analytics data
- Cookies and tracking technologies
Transaction Information
- Order details and purchase history
- Payment method information
- Shipping and delivery preferences
- Communication preferences
How We Use Your Information
Your information helps us provide exceptional service and improve your experience with Shreestuti Exports.
Order Processing & Fulfillment
We use your information to process orders, arrange shipping, handle customs documentation, and ensure timely delivery of premium agricultural products to international markets.
Customer Communication
We communicate order updates, shipping notifications, quality certifications, and respond to inquiries to maintain strong relationships with our global clientele.
Marketing & Promotional Materials
With your consent, we send information about new products, seasonal offerings, special promotions, and agricultural market insights relevant to your business needs.
Service Improvement
We analyze usage patterns to enhance website functionality, optimize logistics operations, improve product quality, and deliver better customer experiences.
Legal Compliance
We maintain records to comply with export regulations, APEDA guidelines, FSSAI standards, customs requirements, and other legal obligations across international markets.
Business Operations
Your data helps us manage inventory, coordinate with farmers, plan harvests, maintain quality standards, and ensure consistent supply of fresh agricultural products.
Data Sharing & Third Parties
We respect your privacy and never sell your personal data. Information is shared only with trusted partners necessary for business operations.
We Never Sell Your Data
Shreestuti Exports is committed to your privacy. We do not sell, rent, or trade your personal information to third parties for marketing purposes under any circumstances.
Logistics & Shipping Partners
We share necessary shipping information with international courier services, freight forwarders, and customs brokers to ensure safe and timely delivery of your orders to Australia, Bangladesh, Saudi Arabia, UAE, Vietnam, Switzerland, Philippines, Canada, Germany, Indonesia, Malaysia, and the United States.
Payment Service Providers
Secure payment processing is handled by trusted financial institutions and payment gateways. They receive only the information necessary to process transactions safely, with all data encrypted and protected according to international financial security standards.
Marketing Platforms (With Consent)
Only when you have explicitly opted in, we may share contact information with email marketing and communication platforms to send you updates about seasonal produce, new product launches, and agricultural insights relevant to your business.
Legal Authorities (When Required)
We may disclose information to government authorities, regulatory bodies, or law enforcement agencies when required by law, court order, or to comply with export regulations, customs procedures, and international trade requirements.
Security Measures & Data Protection
We implement industry-leading security measures to protect your personal information from unauthorized access, disclosure, or misuse.
SSL Encryption
All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption, ensuring secure communication for all transactions and sensitive information exchanges.
Access Controls
Strict access controls ensure that only authorized personnel can access your personal information. All employees sign confidentiality agreements and receive regular training on data protection best practices.
Regular Security Audits
We conduct regular security audits, vulnerability assessments, and penetration testing to identify and address potential security risks, ensuring our systems remain protected against emerging threats.
Additional Security Practices
- Regular software updates and security patches to protect against vulnerabilities
- Secure backup systems with encrypted storage and disaster recovery procedures
- Firewall protection and intrusion detection systems monitoring network traffic 24/7
- Data minimization practices ensuring we collect only necessary information
Your Rights & Control
You have complete control over your personal information and can exercise your rights at any time by contacting us.
Access Your Data
Request a copy of all personal information we hold about you, including transaction history, communication records, and profile details, provided in a readable electronic format within 30 days.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account. You can modify contact details, shipping addresses, and preferences directly through your account dashboard or by contacting our support team.
Request Data Deletion
Request permanent deletion of your personal information from our systems. Please note that we may need to retain certain records for legal compliance, pending orders, or legitimate business purposes as required by export regulations.
Opt-Out of Marketing
Unsubscribe from promotional emails, newsletters, and marketing communications at any time using the unsubscribe link in emails or by updating your communication preferences in your account settings. Transactional emails will continue for order updates.
Cookie Preferences
Manage cookie settings and tracking preferences through your browser settings. You can choose to accept or decline non-essential cookies, though some website features may be limited without certain functional cookies enabled.
Data Portability
Receive your personal data in a structured, commonly used, and machine-readable format (such as CSV or JSON) to transfer to another service provider, facilitating your right to data portability under GDPR and similar regulations.
International Compliance & Standards
Shreestuti Exports adheres to international data protection laws and maintains compliance across all markets we serve globally.
GDPR Compliance
Full compliance with the European Union General Data Protection Regulation (GDPR) for all customers in European markets, ensuring the highest standards of data protection, transparency, and user rights.
CCPA Compliance
Adherence to the California Consumer Privacy Act (CCPA) for California residents, providing enhanced privacy rights including data access, deletion, and opt-out options for data sales and targeted advertising.
Data Protection Standards
Compliance with data protection laws across all markets including Australia, Canada, Singapore, UAE, and other jurisdictions where we operate, implementing region-specific privacy requirements and best practices.
Cross-Border Data Transfers
When transferring data internationally, we implement appropriate safeguards including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data processing agreements with all third-party service providers
- Encryption and security measures for data in transit and at rest
- Regular compliance audits and data protection impact assessments
Contact Us About Privacy
Have questions about our privacy practices or want to exercise your data rights? We are here to help and respond within 48 hours.
Email Us
shreestutiexporters@gmail.com
Call Us
+91 82829 29494
Visit Our Office
Plot No 15, Vishwakarma Housing Society, N-8, CIDCO, Chhatrapati Sambhaji Nagar-431001, Maharashtra, India
Response Time
We aim to respond to all privacy inquiries within 48 hours during business days. For urgent matters, please call us directly for immediate assistance.
Your Privacy Matters to Us
We are committed to transparency and protecting your personal information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.
Last updated: January 2025 | Shreestuti Exports | Established 2018