Privacy & Policies

We collect personal information including name, email, phone, company details, and shipping addresses when you contact us or place orders. We also collect technical data such as IP address and browser type for website analytics.

Your information is used to process orders, communicate order updates, respond to inquiries, improve our services, and comply with export regulations including APEDA guidelines and customs requirements.

We never sell your personal data. Information is shared only with logistics partners, payment processors, and government authorities when required by law for export compliance.

We implement SSL encryption, access controls, and regular security audits to protect your personal information from unauthorized access.

You have the right to access, correct, delete your data, and opt-out of marketing communications. Contact us to exercise these rights.

By using our website and services, you agree to our terms governing product orders, pricing, delivery timelines, and dispute resolution. All exports are subject to applicable international trade laws.

We ship to 12+ countries with cold-chain logistics. Delivery typically takes 7-21 days depending on destination. Shipping costs and timelines are provided at the time of order confirmation.